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Local Ipswich News > Blog > Community > Help for problem gamblers
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Help for problem gamblers

Local Ipswich News
Local Ipswich News
Published: May 25, 2023
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HELP AT HAND: The new assistance platform can be loaded down by a patron on their phone in minutes.
HELP AT HAND: The new assistance platform can be loaded down by a patron on their phone in minutes.
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IPSWICH’S CSI Club has put its values of community and member protection first by launching an innovative technology designed to protect and support those in need from the challenges of problem gambling.

The technology, which can be downloaded and scanned on mobile phones, is called OK2PLAY? and is designed to increase the speed of response between club guests and staff.

It enables discreet and private communication that delivers the fastest assistance times possible for a person in need.

By simply scanning a QR code or signalling for help through the OK2PLAY? digital platform, members or patrons can request help for this support.

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OK2PLAY? triggers a private in-venue response for staff to immediately provide help which if needed can connect them with necessary support services.

CSI Ipswich GM, Natalia Onoprichuk said as a leading community club we have made it our purpose to get involved, be present and to make a difference in the Ipswich Community.

“The implementation of the platform demonstrates CSI’s commitment to fostering a healthy and sustainable culture that extends beyond liquor and gaming to the broader wellbeing of the community,” she said.

“CSI has been able to invest back in cash and in-kind almost $300,000 into the community in 2022,” she said.

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