AT THE start of October, the Minister for the National Disability Insurance Scheme (NDIS) released the support lists that define what supports the NDIS can pay for.
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These NDIS support lists are not final, but they will be used until all governments agree on the final rules for what supports the NDIS can pay for.
Many other changes, alongside these NDIS support lists, started on October 3. This blog post focuses on the NDIS support lists and what we currently know about them.
Key points
- New support lists began on October 3: The new lists define what supports the NDIS will pay for, which might impact access and planning decisions from that date. The new lists are temporary until the Australian, state and territory governments agree on the final rules.
- The new support lists do not show everything: The new lists do not include all supports. If you don’t see a support on the allowed list it doesn’t mean you can’t get it. In some cases, you can still get a not allowed support by asking for a replacement support.
- Changes will affect everyone differently: These lists will affect each participant in different ways. The support lists will usually apply to new or reviewed plans, but it’s a good idea to check with the NDIA before trying to use NDIS money for a support that is not allowed.
- Reasonable and necessary supports before October 3: You can keep using supports that are now not allowed if they were approved as reasonable and necessary before October 3. This also includes supports that the AAT (Administrative Appeals Tribunal) said should be funded by the NDIS for you.
- You may owe money for using NDIS funds for supports not allowed: For 12 months, if you use a support that’s not allowed and costs less than $1500, you will get two warnings before you might have to pay money back. If you use a support that’s not allowed and costs more than $1500, you will likely need to pay that money back unless it’s an honest mistake.
For help:
- Call the National Contact Centre on 1800 800 110. Press 1 for a dedicated hotline.
- Contact PWDA by email at [email protected] or call them on 1800 422 015.

