TOASTMASTERS has been life-changing for James Downing, helping him overcome crippling anxiety and building confidence in public speaking.
“I joined Toastmasters in 2010 when I was 21,” Mr Downing said.
“At the time, I could barely give an oral presentation at university without a panic attack. It affected my confidence in every area of communication.”
Determined to improve, he joined Springfield Lakes Toastmasters.
The club’s structured program, mentorship, and regular low-pressure speaking exercises provided the support he needed.
“Just having the opportunity to practice in a supportive environment helped me get my anxiety under control,” he said.
“Since then, I’ve taken on leadership roles in offices and volunteer organisations – skills I never would have had without Toastmasters.”
As artificial intelligence (AI) continues to transform workplaces, human skills like communication, leadership and collaboration remain crucial, and stories like Mr Downing’s are becoming even more common.
Research from the World Economic Forum and employment agency Hays confirms that despite AI advancements, employers highly value communication and leadership.
“Even as AI reshapes businesses, strong communication and leadership remain essential for maintaining the human connection that drives success,” former Toastmasters International President Morag Mathieson said.
With AI, chatbots, and automation becoming workplace staples, managers increasingly prioritise employees who can lead, inspire and collaborate.
Recognising this, major Queensland organisations – including Brisbane City Council, Energy Queensland, Powerlink, RACQ, Urban Utilities, and the University of the Sunshine Coast – have established in-house Toastmasters clubs.
Toastmasters District 69, covering Queensland, the Northern Territory, and the Pacific, boasts over 140 clubs, with more than 110 in Brisbane alone.
Many clubs now offer hybrid meetings, accommodating both online and in-person participation.
“Toastmasters continues to thrive across Queensland, offering clubs for all experience levels with flexible meeting times,” District 69 Club Growth Director Alex Smith said.
“With communication and leadership skills in high demand, there’s never been a better time to join.”
Founded in 1924, Toastmasters International has approximately 270,000 members across 148 countries.
Its structured approach to public speaking, impromptu exercises, and constructive feedback empowers members to achieve personal and professional growth.
To find a local club, visit toastmasters.org. For more on Toastmasters District 69, visit toastmastersd69.org.

